Who We Are

Otterboox is a protective accessories brand based in Jacksonville, North Carolina. We design and sell products directly to customers through our website, https://otterboox.it.com. Every order is processed and shipped from our facility at 403 Grey Squirrel Court.

What We Do

We focus on creating protective solutions for everyday devices. Our approach is to balance durability with practical design, so our products provide meaningful protection without unnecessary bulk or complexity. We serve customers across the United States with free shipping and support based out of our North Carolina office.

How We Operate

We sell directly to our customers without middlemen. Orders are processed within 1 to 2 business days and typically arrive in 3 to 5 business days after dispatch. Our customer service team works Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, and can be reached at +1 972-369-2622 or info@otterboox.it.com.

Our Commitment

We stand behind our products and work to resolve issues when they arise. If a product arrives damaged or has a manufacturing defect, we will arrange a replacement or refund. Our return policy gives you 30 days to evaluate your purchase and decide if it is right for you.