This Privacy Policy explains how Otterboox collects, uses, and protects your personal information when you visit otterboox.it.com or make a purchase.

Information We Collect

When you place an order, create an account, or contact us, we may collect your name, email address, shipping and billing addresses, and phone number. If you make a purchase, we collect transaction details including products ordered and payment method type. We do not store full credit card numbers on our servers; this information is handled by our PCI-compliant payment processors.

When you browse our Site, we automatically receive certain technical data, including your IP address, browser type, device information, and pages visited. This is collected through standard server logs and analytics tools.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your order, including shipment to your U.S. address
  • Communicate with you about your order status and respond to your inquiries
  • Process returns and refunds according to our stated policies
  • Improve our website and customer experience
  • Prevent fraudulent transactions

Information Sharing

We share personal information only with service providers necessary to operate our business: payment processors for transaction handling, and shipping carriers for order delivery. These providers are contractually obligated to safeguard your data. We do not sell, rent, or trade personal information to third parties for their marketing purposes.

Cookies

Our Site uses cookies to maintain your session and collect basic analytics. You can disable cookies in your browser settings, though some site features may not function as intended.

Data Security

We maintain administrative, technical, and physical safeguards to protect your information. Our Site uses TLS encryption for pages that handle personal data. No online transmission is entirely secure, and we cannot guarantee absolute protection.

Data Retention

We keep order and communication records for as long as required by tax and legal obligations. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@otterboox.it.com. We will respond to verifiable requests as required by law.

Changes to This Policy

We may update this policy from time to time. The effective date at the top indicates when it was last revised.

Contact

For privacy-related questions:

  • Email: info@otterboox.it.com
  • Phone: +1 972-369-2622
  • Address: 403 Grey Squirrel Court, Jacksonville, NC 28540, United States